What the source recommends
The American Academy of Dermatology advises against picking off gel polish and recommends arranging removal with a manicurist. Unusual nail changes or a persistent problem should be discussed with a dermatologist. See the AAD guidance.
Before the removal appointment
Explain which coating you have if you know, and say whether you want removal alone or another service afterwards. Ask what is included rather than assuming removal comes with every booking.
The next colour can wait
You don't have to decide on a new look immediately. An appointment does not need to become a list of extras.
The image is colour inspiration, not a customer's result. This is general information, not personalised medical advice.