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العربيةGet Beauté

Frequently asked questions

What you need to know, clearly.

About booking, services, prices and the Beauté Standard.

At a glance

  • At-home services for women
  • A chosen appointment or Express Order
  • Booking and payment in the app
  • Final coverage is confirmed by address in the app

Find your answer

How do I book?

In the app: choose an appointment, or send an Express Order when you need a service now. Review the details, then confirm and pay in the app.

See the booking steps

Can I book ahead or for the same day?

You can choose open appointments up to 3 weeks ahead. Same-day options may be available; the app shows the current position for your address.

Explore Express Order

Where is Beauté available?

Beauté serves Riyadh, Jeddah, Makkah and Eastern Province. Enter your address in the app to confirm service and appointment coverage.

Explore the services

How do I know the price?

The website shows starting prices by service and city. The app shows the final total, including additions or scheduled pricing, before payment.

Your check before confirming

Do prices include VAT?

Yes. Prices shown in the app include VAT. Review the final total in the app before payment.

See the pre-payment check

Can I book on the website?

No. The website helps you discover and decide; booking and payment happen in the app.

Explore the Beauté app

Does Express Order guarantee an immediate visit?

No arrival time is guaranteed by sending a request. Review the available responses and timing in the app before confirming. If no suitable response is available, check other appointments.

Explore the details

What should I prepare at home?

Read the service description and ask what space or setup is needed, what the professional brings and what you should provide. Preparation depends on the selected service; ask about anything unclear before paying.

Explore the detailsAsk before your visit

How do I know what is included?

Check the selected service description and any additions in the app. For example, nail removal or hairstyling may need a separate selection. Review the final total before payment rather than assuming every extra is included in the From price.

Explore the details

What if my plans change?

Read the current cancellation policy and review your booking details in the app. Contact Beauté if you need help understanding which terms apply. This website does not cancel or change a booking.

Explore the details

Can I plan hair and makeup for one occasion?

Check each service, professional, duration and appointment separately in the app. Do not assume two services are bundled or available together. Work back from the time you need to be ready and ask about unclear timing before confirming.

Explore the details

Where can I get help with a booking?

Use the contact page to find the relevant support options, including WhatsApp. Explain the question you need help with, and never send payment-card details. For appointment information, check your booking in the app.

Explore the detailsAsk about your booking

BEAUTÉ

Everything after discovery, in the app.

The app shows current options, appointment times and the final total for your address.